Eliminate data silos and unify visibility across your entire stack
Businesses need end-to-end visibility into their IT infrastructure and applications to optimize operational efficiency and deliver an unmatched customer experience. Site24x7’s full-stack observability goes beyond traditional monitoring by offering a unified, AI-powered platform that delivers real-time insights, proactive alerts, and actionable intelligence across your entire stack, from infrastructure to business-critical KPIs.
Service topology and dependency mapping
Pinpoint slowdowns with laser focus using dependency maps that leverage in-depth telemetry data and maps your application's entire infrastructure and all its dependencies. View the health of applications, servers, and all dependent components in one place. Key metrics like response times, throughput, and failed requests help you detect and troubleshoot issues swiftly, keeping your application running smoothly.
Infrastructure performance
Fortify your IT infrastructure against performance challenges by surveilling and monitoring your servers, networks, cloud resources, and databases. Leverage AI-driven insights, metrics, logs, traces, and events as well as customizable dashboards and integrations to correlate performance insights for smooth, optimized operations across on-premises and cloud environments.
Distributed tracing
Our distributed tracing feature meticulously tracks and analyzes traces across distributed architectures. This approach helps you understand:
- What the root cause of an error is, down to the exact line of code, or whether the latency issue is due to another dependent microservice.
- Which microservice is used more frequently, helping with better resource allocation and cost management.
With distributed tracing, you can ensure comprehensive visibility by understanding the behavior of various requests through different points in the path, and troubleshoot issues tactfully.
Log monitoring
Analyze log data quickly by correlating relevant logs with metrics using AppLogs, our unified, log management platform. You can filter, search, and manage application or service logs easily. Our platform simplifies log and operations management for over 100 applications and systems with out-of-the-box solutions, making troubleshooting even quicker. It automatically discovers logs, simplifying log collection through tools like Logstash and Fluentd. You can even define custom log formats for seamless integration.
Digital experience
Enhance digital experience with deep visibility into user interactions across web and mobile platforms. With powerful monitoring and real-time insights, Site24x7 helps identify and resolve performance issues before they affect users, ensuring smoother experiences and reducing the risk of customer dissatisfaction or business impact.
SLA management
Site24x7 simplifies management of SLAs by helping you define and track service level indicators(SLIs) and service level objectives (SLOs) across your infrastructure.
It proactively manages performance thresholds, ensures service reliability, and meets business-critical objectives without downtime or service degradation.
Intelligent monitoring and AI-powered root cause analysis
Streamline operations and predict issues with Site24x7's AIOps. Automate repetitive tasks like handling alerts, incidents, and events, freeing you to focus on strategic initiatives. Our AI-powered anomaly detection engine identifies performance problems before they disrupt your business, preventing downtime. By correlating technical performance with business outcomes, it helps pinpoint bottlenecks faster and significantly reduces your mean time to repair (MTTR).
Cloud cost management
Slash cloud expenditure and empower data-driven decisions with ManageEngine CloudSpend. Gain high-level views of spending for individual teams, identify unnecessary costs, and uncover actionable insights into cloud consumption patterns. CloudSpend empowers businesses to optimize cloud spending and maximize ROI.
Top 5 Observability challenges and How AI can help
Learn how an AI-driven solution like Site24x7 address the top 5 observability challenges, enhancing system health, improving performance, and aligning operations with business goals.
Gain complete visibility with Full Stack Observability
Understand the impact of unified monitoring on system performance and business reliability and learn the best practices to optimize your entire IT stack.
Unified observability and monitoring guide
Learn how unified monitoring provides complete visibility across your IT infrastructure, helping you quickly identify issues and improve overall performance.
FAQs
What does Site24x7's full-stack observability platform cover?
Site24x7's full-stack observability platform provides end-to-end visibility across your entire IT infrastructure. It covers infrastructure monitoring (servers, virtual machines, cloud resources, containers, and Kubernetes), application performance monitoring (APM) with distributed tracing for Java, .NET, Python, Node.js, Ruby, PHP, and Go applications, log management for system and application logs, network monitoring for devices, interfaces, traffic, and configurations, real user monitoring (RUM) and synthetic browser monitoring for digital experience, and cloud monitoring for AWS, Azure, GCP, and OCI. All telemetry data — metrics, traces, and logs — is unified in a single console with AI-powered insights from Zia for anomaly detection, forecasting, and event correlation.
How does Site24x7 use AI for observability?
Site24x7 leverages Zia, Zoho's AI engine, to deliver intelligent observability across several capabilities. Anomaly detection identifies abnormal spikes in critical performance attributes and notifies you through dashboards and alert emails. Zia-based Forecast uses machine learning to predict when metrics will breach thresholds up to seven days in advance, enabling proactive measures. Event correlation through Problems automatically groups related alerts using Smart Groups — which leverage topology, Application Discovery and Dependency Mapping (ADDM), and dynamic relationships — to identify root causes and reduce alert noise. GenAI capabilities provide contextual analysis and deeper insights to help teams make informed decisions with less manual effort.
How does Site24x7 help visualize application dependencies?
Site24x7 provides Application Discovery and Dependency Mapping (ADDM), which automatically detects applications across your environment and visualizes how they interact. ADDM builds dependency and topology insights from multiple data sources including Extended Berkeley Packet Filter (eBPF) for kernel-level TCP connection monitoring, APM Insight agents, server agents, cloud sources, and network Layer 2 maps. The ADDM flow map shows relationships (Runs On, Connects to, Topology) between applications and infrastructure components, helping you discover hidden or unmonitored applications, visualize interdependencies, and quickly pinpoint service health issues. This integrates with Smart Groups for meaningful event correlation across your application ecosystem.